Chinatown Market Thank You Face Mask

Product Details

• Pick Up / Self Collection

  •  

    How to arrange for collection?

    1: Text/whatsapp +65 92366699 to make arrangement
    2: We will arrange with you for the collection time and location

    *Only cash/paynow payment accepted for collection

    *All web orders are required to be shipped out

     

    Office/Warehouse/Showroom:

     < via appointment only >

    1 TAMPINES NORTH DRIVE 1 #03-24 T-SPACE BUILDING SINGAPORE 528559

    Mon to Fri: 130PM - 6PM

    Sat: 130PM - 5PM

    Closed on Sundays & Public Holidays

     

    Other Collection Points:

    < via appointment only >

    260C PUNGGOL WAY SINGAPORE 823260

    Mon-Sun: 730PM - 9PM

     

    Collection @ MRT Stations:

    < Tuesday & Thursday >

    EUNOS, PAYA LEBAR, BUGIS, CITYHALL

     

• Local / International Shipping

  • SINGAPORE ORDERS

     

    Upon receiving your orders, it will be dispatched the next working day to our external delivery partners: NinjaVan or J&T Express

    Thereafter, an email with the tracking number will be sent to you.

    Fast Shipping + 100% delivery success. In the event that your order(s) do not arrive after 7 working days from date of purchase, please contact us at 92366699 and we will assist you further.

     

    For any special requests, please place order directly by texting us at 92366699.

     

    • 1. Ninjavan (Tracking starts with NVPSTXXXXXXXXX)

    Courier shipping service with tracking. Deliver to doorstep within 2-5 working days upon dispatch. Real-Time tracking. SMS notification with OTP will be sent before delivery. In the event that no one is available at the point of delivery, you can arrange for redelivery (2 attempts). Track your parcel: www.ninjavan.co

     

    • 2. J&T Express (Tracking starts with OXXXXXXXXXXXXX)

    Courier shipping service with tracking. Deliver to doorstep within 2-5 working days upon dispatch. Real-Time tracking. SMS notification with OTP will be sent before delivery. In the event that no one is available at the point of delivery, you can arrange for redelivery (2 attempts). Track your parcel: app.jtexpress.sg/track.html

     

    Delays in deliveries may occur during peak period, long weekends or public holidays. We seek your understanding.

     

    INTERNATIONAL ORDERS

     

    • 1. Fedex Express Shipping

    We ship worldwide. Shipping cost will be calculated upon checkout. Orders will be packed and dispatched within 1-3 working days to the shipping service provider, Fedex. Thereafter, an email with the tracking will be sent to you.

    Delivery time varies from 3-6 working days depending on countries and custom clearance. Real-Time tracking available on fedex.com. Please indicate in the order if you prefer a lower value to be declared. We will not be not liable for any custom tax that may incur.

• Exchange Policy

  • By purchasing on our website, you agree to the terms & conditions.

    All sales are final. We do not accept any returns/refunds/cancellation.

     

    We only allow size exchange for the same item purchased if all the following conditions are met:

    1. Non-sale items
    2. New & Unworn
    3. With packaging and original tags attached
    4. Within 10 days from date of purchase

     

    In the event that the item you wish to exchange is not available, you may change to another product of the same brand. 

    Exchange can be done directly at our office via appointment or simply mail back to us. An additional cost of S$5 per shipment will be required for your item(s) to be mailed out to you again.

     

    We reserve the rights to reject any exchange if any of the conditions are not met and any final decision lies in the management of ORIGINALFOOK.

     

    Thank you