By purchasing from our website, you agree to the following terms and conditions. All sales are final. We do not accept cancellations, returns or refunds.
Exchange is allowed if all of the following conditions are met:
- Applicable for orders shipped within Singapore
- Exchange must be done within 7 days from order received
- Size change for the same product or other designs from the same brand
- The item must be in its original receiving condition (new, unworn, odorless, unwashed, unaltered, with packaging and tags intact)
- A $5 fee is required to reship the replacement item
To request an exchange, please email sales@originalfook.com and include your order number or whatsapp +65 92366699. Exchange requests submitted after the deadline will not be accepted.
You can return the item via mail or exchange it in our store. If you return the product by non-trackable shipping, we will not be responsible for any missing mail.
We reserve the right to reject any exchange if any of the conditions are not met, and the final decision rests with the management of ORIGINALFOOK.