By purchasing from our website, you agree to the following terms and conditions. All sales are final. We do not accept cancellations, returns, or refunds.
Exchanges are allowed only if all of the following conditions are met:
- Applicable to orders shipped within Singapore
- Exchange must be requested within 7 days from the date the order is received
- Size exchange for the same product or other designs from the same brand
- The item must be in its original condition (new, unworn, odorless, unwashed, unaltered, with packaging and tags intact)
- A $5 fee is required for reshipping the replacement item
To request an exchange, please email sales@originalfook.com with your order number, or WhatsApp +65 9236 6699. Exchange requests submitted after the deadline will not be accepted.
You may return the item via mail or exchange it in-store. If you return the product using non-trackable shipping, we will not be responsible for any lost mail.
We reserve the right to reject any exchange if the above conditions are not met. The final decision rests with the management of ORIGINALFOOK.